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Our customers recommend it4.9/5 on 400 reviews
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Reviews
from our guests

100% genuine reviews
Satisfaction
Index
97 %
From Ron, the 29/09/2025
couple - 70-79 years - Date of stay : 28/09/2025

Very good , I will return


Hotelier's responseHotelier's response :

Hello Ron,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
the 28/09/2025
Alone - 70-79 years - Date of stay : 27/09/2025

Excellent à tous points de vue


Hotelier's responseHotelier's response :

Bonjour Philippe,

Un immense merci pour votre retour si enthousiaste ! Nous sommes ravis que notre hôtel ait pleinement répondu à vos attentes. Votre satisfaction est notre plus belle récompense, et vos mots nous touchent sincèrement.

Toute l’équipe vous remercie pour votre confiance et espère avoir le plaisir de vous accompagner à nouveau très bientôt.

Bien à vous,
Christophe et toute l'équipe du BRIT HOTEL ALENCON

100 %
From Karen M., the 25/09/2025
Alone - 50-59 years - Date of stay : 22/09/2025

I was very pleased with my stay, I would highly recommend this hotel, especially to pet owners. It was warm and welcoming and the perfect stop on my route.


Hotelier's responseHotelier's response :

Hello Karen,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
the 23/09/2025
couple - 80-89 years - Date of stay : 22/09/2025

Fine for the hotel

EV Charging points not available for guests

Location not great for restaurants. Car essential


Hotelier's responseHotelier's response :

Hello,

Thank you for taking the time to share your feedback. Your comments are valuable and allow us to continually improve our service. We have taken note of them and will do everything we can to better meet your expectations.

Please do not hesitate to contact us again if you have any other suggestions.

Sincerely,
Christophe and the entire BRIT HOTEL ALENCON team

80 %
From Leann K., the 21/09/2025
couple - 50-59 years - Date of stay : 20/09/2025

Very good experience, very happy with the hotel, will definitely return.


Hotelier's responseHotelier's response :

Hello Leann,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From Brian, the 18/09/2025
couple - 80-89 years - Date of stay : 14/09/2025

Excellent location for routes to and from channel ferries.
Adequate parking and very efficient professional staff.


Hotelier's responseHotelier's response :

Hello Brian,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
the 17/09/2025
Family - Date of stay : 16/09/2025

Excellent...........!


Hotelier's responseHotelier's response :

Hello Hyde,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you back very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From Alan, the 16/09/2025
couple - 60-69 years - Date of stay : 15/09/2025

I would certainly recommend your hotel as a comfortable place to stay in Alencon. Additionally, your receptionist that greeted us on the evening of Sunday 14th September was most helpful and welcoming.


Hotelier's responseHotelier's response :

Hello Alan,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From Joanna, the 14/09/2025
couple - 60-69 years - Date of stay : 13/09/2025

Definitely would visit again. Thank you


Hotelier's responseHotelier's response :

Hello,

A huge thank you for your enthusiastic feedback! We are delighted that our hotel met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Marie and the entire team at the BRIT HOTEL ALENCON

100 %
From Andrew M., the 14/09/2025
couple - 70-79 years - Date of stay : 13/09/2025

Very good. A lovely, friendly and welcoming hotel. Thank you.


Hotelier's responseHotelier's response :

Hello,

Thank you so much for your feedback! We're delighted to hear that you were satisfied with our hotel. Your encouragement and comments motivate us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Marie and the entire team at the BRIT HOTEL ALENCON

100 %
From Robert L., the 14/09/2025
couple - 70-79 years - Date of stay : 13/09/2025

Very happy and would definitely return if we are in the area


Hotelier's responseHotelier's response :

Hello Robert,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From catherine, the 11/09/2025
Family - 60-69 years - Date of stay : 10/09/2025

A modern clean hotel. helpful staff and delicious breakfast. comfy bed and great shower.


Hotelier's responseHotelier's response :

Hello,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Marie and the entire team at the BRIT HOTEL ALENCON

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.