Bonjour,

Merci d’avoir pris le temps de partager votre avis à la suite de votre séjour. Vos remarques sont précieuses et nous permettent d’améliorer continuellement la qualité de nos services.

Nous sommes ravis que vous ayez apprécié la chambre ainsi que l’ensemble du petit-déjeuner. Toutefois, nous vous présentons nos sincères excuses pour les désagréments rencontrés. Nous regrettons que la couette n’ait pas été suffisamment adaptée à vos besoins de confort, ainsi que la qualité du croissant servi.

Concernant le petit-déjeuner chaud, nous sommes également désolés pour l’absence de saucisses au moment de votre passage. Sachez que notre équipe se tient toujours à disposition et aurait eu grand plaisir à en relancer la préparation, tout comme à remplacer les croissants afin de vous offrir une expérience pleinement satisfaisante.

Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir un séjour irréprochable.

Bien cordialement,
Toute l'équipe du BRIT HOTEL ALENCON

Bonjour,

Un grand merci pour votre commentaire ! Nous sommes ravis d’apprendre que notre hôtel vous a donné entière satisfaction. Vos encouragements nous motivent à continuer à vous offrir la meilleure expérience possible.

Au plaisir de vous revoir très bientôt,
Toute l'équipe du BRIT HOTEL ALENCON

Hello,

Thank you for taking the time to share your feedback. Your comments are invaluable and help us continuously improve our service. We have taken note of them and will do everything we can to better meet your expectations.

Please feel free to contact us again if you have any further suggestions.

Sincerely,
The entire team at the BRIT HOTEL ALENCON

Hello,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your kind words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you back very soon.

Sincerely,
The entire team at the BRIT HOTEL ALENCON

Hello,

Thank you so much for your feedback! We are delighted to hear that you were completely satisfied with our hotel. Your kind words motivate us to continue providing you with the best possible experience.

We look forward to welcoming you back very soon,
The entire team at the BRIT HOTEL ALENCON

Dear richard,

Thank you very much for your feedback and for your excellent ratings. We are delighted to hear that you found the hotel clean and enjoyed the friendliness of our bar and reception team.

We apologize for the misunderstanding regarding the shower and the disabled room. We appreciate your patience and your comments, which help us improve our communication and service.

It’s great to hear that you enjoyed the breakfast selection, including the gluten-free options.

We look forward to welcoming you again soon and ensuring an even smoother experience next time!

Kind regards,
The Brit Hotel Team

Dear Gary,

Thank you very much for your feedback and for your excellent ratings. We are glad to hear that you find your stays comfortable and enjoyable.

We have taken note of your request regarding the room and will do our best to assign you a different room for your next visit. We also appreciate your suggestion about USB phone chargers and will pass it on to our team.

We look forward to welcoming you again soon!

Kind regards,
The Brit Hotel Team

Dear louise,

Thank you very much for your excellent feedback and high ratings.

We are delighted to hear that you enjoyed our customer service, the comfort of the room, and the breakfast. We also appreciate your comment regarding the shower and will take it into consideration.

We hope to welcome you again very soon.

Kind regards,
The Brit Hotel Team

Thank you so much for your positive feedback! We're delighted you were satisfied. See you soon!

The entire team at the BRIT HOTEL ALENCON

Merci beaucoup pour votre retour!
Nous sommes ravis que vous soyez satisfait. À très bientôt !

Toute l'équipe du BRIT HOTEL ALENCON

Lauren

Thank you so much for your kind feedback. We are delighted to hear that our services fully met your expectations and hope to have the pleasure of welcoming you back again very soon.

Sincerely,
The entire team at the Brit Hotel Alençon