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Our customers recommend it   4.9/5  sur 621 avis
Our customers recommend it4.9/5 on 621 reviews
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Reviews
from our guests

100% genuine reviews
Satisfaction
Index
97 %
From Malcolm, the 15/06/2026
couple - 50-59 years - Date of stay : 14/06/2026

Very good and will return if in area

100 %
From Frank H., the 12/06/2026
couple - 50-59 years - Date of stay : 07/06/2026

10/10 stay. Would definitely recommend.

100 %
From James T., the 11/06/2026
couple - 70-79 years - Date of stay : 01/06/2026

Modern, light and airy. Friendly staff.

100 %
the 28/05/2026
couple - 60-69 years - Date of stay : 27/05/2026

Fantastic will come back again

100 %
the 23/05/2026
couple - 50-59 years - Date of stay : 23/05/2026

Excellent service and everything feels very new and fresh.

100 %
From Gerald Galvin H., the 23/05/2026
couple - 70-79 years - Date of stay : 22/05/2026

On long journey from Dieppe to L'Isle Jourdain 86150 a comfortable, well located, overnight stop, with friendly staff, comfortable rooms and dog friendly. Ample parking with multiple EV charging stations.

100 %
From Paul and Marie B., the 20/05/2026
couple - 70-79 years - Date of stay : 19/05/2026

As regular returning guests we find the hotel in terms of comfort, parking and location perfect for our needs.

100 %
From Stephen & Robert P., the 05/04/2026
couple - 60-69 years - Date of stay : 03/04/2026

Marie and her team were exceptionally welcoming and our stay was amazing, will definitely use this hotel as our mid point on route to our house, a gem of a find.

Hotelier's responseHotelier's response :
Hello Stephen & Robert,

A huge thank you for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your kind words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you back very soon.

Sincerely,
The entire team at the BRIT HOTEL ALENCON

100 %
From William J., the 02/04/2026
couple - 70-79 years - Date of stay : 01/04/2026

All the seating was very hard and not upholstered for comfort. The only comfortable seating was the dining chairs. Very pleased that there were 3EV chargers, we made use of one.

Hotelier's responseHotelier's response :
Hello William,

Thank you for taking the time to share your feedback. Your comments are invaluable and help us continuously improve our service. We have taken note of them and will do everything we can to better meet your expectations.

Please don't hesitate to contact us again if you have any further suggestions.

Sincerely,
The entire team at the BRIT HOTEL ALENCON

80 %
From Noel, the 26/03/2026
couple - 50-59 years - Date of stay : 23/03/2026

The 2 main things that made your hotel stand out, was the staff and cleanliness both were of the highest standards

Hotelier's responseHotelier's response :
Hello,

Thank you for taking the time to share your feedback. Your comments are invaluable and help us continuously improve our service. We have taken note of them and will do everything we can to better meet your expectations.

Please feel free to contact us again if you have any further suggestions.

Sincerely,
The entire team at the BRIT HOTEL ALENCON

80 %
From Pam G., the 17/02/2026
couple - 70-79 years - Date of stay : 16/02/2026

Great, thanks. Very clean and well laid out hotel, with friendly, professional staff.

Hotelier's responseHotelier's response :
Bonjour,

Merci d’avoir pris le temps de partager votre avis à la suite de votre séjour. Vos remarques sont précieuses et nous permettent d’améliorer continuellement la qualité de nos services.

Nous sommes ravis que vous ayez apprécié la chambre ainsi que l’ensemble du petit-déjeuner. Toutefois, nous vous présentons nos sincères excuses pour les désagréments rencontrés. Nous regrettons que la couette n’ait pas été suffisamment adaptée à vos besoins de confort, ainsi que la qualité du croissant servi.

Concernant le petit-déjeuner chaud, nous sommes également désolés pour l’absence de saucisses au moment de votre passage. Sachez que notre équipe se tient toujours à disposition et aurait eu grand plaisir à en relancer la préparation, tout comme à remplacer les croissants afin de vous offrir une expérience pleinement satisfaisante.

Nous espérons avoir le plaisir de vous accueillir de nouveau afin de vous offrir un séjour irréprochable.

Bien cordialement,
Toute l'équipe du BRIT HOTEL ALENCON

100 %
the 01/02/2026
couple - 60-69 years - Date of stay : 31/01/2026

Ideal stopover en route

Hotelier's responseHotelier's response :
Bonjour,

Un grand merci pour votre commentaire ! Nous sommes ravis d’apprendre que notre hôtel vous a donné entière satisfaction. Vos encouragements nous motivent à continuer à vous offrir la meilleure expérience possible.

Au plaisir de vous revoir très bientôt,
Toute l'équipe du BRIT HOTEL ALENCON

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.