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Our customers recommend it   4.9/5  sur 456 avis
Our customers recommend it4.9/5 on 456 reviews
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Reviews
from our guests

100% genuine reviews
Satisfaction
Index
97 %
the 21/11/2025
couple - 60-69 years - Date of stay : 19/11/2025

Great hotel, good location lovely staff


Hotelier's responseHotelier's response :

Merci beaucoup pour votre retour!
Nous sommes ravis que vous soyez satisfait. À très bientôt !

Toute l'équipe du BRIT HOTEL ALENCON

Lauren

100 %
the 15/11/2025
couple - 70-79 years - Date of stay : 12/11/2025

Very welcoming, comfortable room, peaceful and reasonably priced. Will definitely use again

100 %
From Dean, the 14/11/2025
couple - 60-69 years - Date of stay : 13/11/2025

Very clean and convenient location

100 %
the 13/10/2025
couple - 50-59 years - Date of stay : 12/10/2025

Everything was very good apart from no space in the restaurant, the hotel did not seem full. We were not offended an alternative and not knowing the town we had to buy something to eat from a supermarket, which was not ideal.


Hotelier's responseHotelier's response :

Hello,

Thank you for taking the time to share your feedback. Your comments are valuable and allow us to continually improve our service. We have taken note of them and will do everything we can to better meet your expectations.

Please do not hesitate to contact us again if you have any other suggestions.

Sincerely,
The entire BRIT HOTEL ALENCON team

100 %
From Coombs, the 12/10/2025
Alone - 50-59 years - Date of stay : 11/10/2025

First rate hotel for an overnight stop off and more. Attentive welcoming staff. Great breakfast.


Hotelier's responseHotelier's response :

Hello,

A huge thank you for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From Andre V., the 10/10/2025
couple - 50-59 years - Date of stay : 09/10/2025

Value for money. Friendly staff.


Hotelier's responseHotelier's response :

Hello Andre,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From Jane I., the 06/10/2025
Friends - 60-69 years - Date of stay : 02/10/2025

Excellent. A lovely clean modern hotel in and excellent position. Private parking. Staff were pleasant and helpful. Close to restaurants. Would definitely stay here again.


Hotelier's responseHotelier's response :

Hello Jane,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
the 06/10/2025
couple - 60-69 years - Date of stay : 05/10/2025

Very nice hotel plesant staff.


Hotelier's responseHotelier's response :

Hello Ian,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

80 %
the 05/10/2025
Family - 60-69 years - Date of stay : 04/10/2025

Perfectly located for our overnight on way to Beaune


Hotelier's responseHotelier's response :

Hello Mr. Lyons,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
the 01/10/2025
Family - 60-69 years - Date of stay : 14/09/2025

The Hotel has been renewed since we last stayed there - the quality of the rooms has improved enormously. Reception staff very helpful. A great place to rest up overnight on the way south or north through France


Hotelier's responseHotelier's response :

Hello,

A huge thank you for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

The entire team thanks you for your trust and hopes to have the pleasure of welcoming you again very soon.

Sincerely,
Christophe and the entire team at the BRIT HOTEL ALENCON

100 %
From Stephen B., the 01/10/2025
couple - 70-79 years - Date of stay : 30/09/2025

We were surprised by the amenities in this hotel. A bar is always welcome after a long drive and although the restaurant was closed (Monday) a pizza takeaway place was just 10 minutes walk away.


Hotelier's responseHotelier's response :

Hello Stephen,

Thank you so much for your feedback! We're delighted to hear that you were completely satisfied with our hotel. Your encouragement motivates us to continue offering you the best possible experience.

We look forward to seeing you again soon,
Christophe and the entire team at the BRIT HOTEL ALENCON

80 %
the 01/10/2025
couple - 70-79 years - Date of stay : 19/08/2025

We were surprised by the quality, comfort and security your hotel provided. The staff was open and friendly with everyone. The small bar and resting area was much appreciated after a long day’s drive.


Hotelier's responseHotelier's response :

Hello,

Thank you so much for your enthusiastic feedback! We are delighted that our hotel fully met your expectations. Your satisfaction is our greatest reward, and your words truly touch us.

Christophe and the entire team thank you for your trust and hope to have the pleasure of welcoming you again very soon.

Sincerely,
The entire team at the BRIT HOTEL ALENCON

100 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.